Terms and Conditions of Sale

These terms and conditions of sale define the terms under which Bluevista Production provides the client with the services grouped under the Pulse Congress brand: design, development, publication and operation of a mobile app dedicated to a congress, together with the related services.

By approving its quote — in the form of a purchase order or a signed quote returned by post or email as acceptance — the client declares that it accepts without reservation the terms of the order and these terms and conditions in their entirety.

No specific condition, such as a statement on a purchase order or the client's general terms of purchase, may prevail over these terms or apply alongside them, unless accepted in advance and in writing by Bluevista Production.

Bluevista Production makes its expertise in the design and production of content and apps available to the client. The service includes everything explicitly listed in the quote; any service not listed is subject to a free additional quote.

The exact scope — plan level, features, number of events covered, operating period — is that of the accepted quote. Any change to the specifications approved at the time of the order is invoiced separately.

The order is personal to the client: it may not be assigned or transferred, even in part, without the prior written consent of Bluevista Production.

The client provides Bluevista Production, within the agreed deadlines, with all the materials needed for the project: program, speaker profiles, abstracts, floor plans, visuals, brand guidelines and logos.

The client warrants that it holds the necessary rights to the materials it provides — copyright, image rights of the people shown, permissions from exhibitors and partners — and shall handle any third-party claim in this respect. The client is responsible for proofreading and correcting the texts it provides.

If materials are delivered late, Bluevista Production reserves the right to postpone the start of the work or, failing that, to invoice the production already undertaken.

The production lead time only starts once the order, the deposit payment and all the materials needed for production have been received. It assumes that the client approves the materials sent and answers requests for information by the next business day.

Given the fixed date of a congress, the parties agree in the quote on a schedule for delivering the materials. A delay caused by missing materials, late approval or an unanswered request cannot be considered grounds for terminating the contract.

Where the service includes making the app available on Apple's App Store and/or Google Play, the client is informed that publication is subject to approval by these platforms, according to their own rules and timelines.

Bluevista Production undertakes to submit the app within the agreed timeframe and to handle any correction requests from the platforms without delay, but cannot guarantee either the exact go-live date or the acceptance of an app whose content falls under a restriction specific to these platforms.

Bluevista Production takes the necessary measures to ensure the availability of the app and its associated services throughout the operating period set out in the quote. Interruptions attributable to networks, app stores or third-party hosting providers cannot be attributed to it.

The level of support during the event, as well as how long the app remains available after the congress, are those defined in the quote.

Prices are set in agreement with the client when the quote is drawn up and are expressed in euros, excluding taxes. The client undertakes to pay the deposit set out in the payment terms of the quote when signing the purchase order, and the balance on delivery.

Unless otherwise stated in the quote, which then prevails over these terms, services are payable within 30 days of the invoice date, by bank transfer.

Any late payment, from the day after the due date shown on the invoice, automatically gives rise to penalties payable without any reminder being necessary. These penalties are calculated on the amount of the invoice including taxes, at a rate equal to three times the legal interest rate in force.

Any business customer in arrears is also automatically liable for a fixed collection fee of 40 euros, in accordance with Articles L. 441-10 and D. 441-5 of the French Commercial Code. Where the collection costs incurred exceed this amount, additional compensation may be claimed upon proof.

Until the invoice has been paid in full, all items covered by the order remain the property of Bluevista Production. The client becomes the owner of the content produced for it once the final payment has been made. Where several design proposals have been presented, the client only owns the one it approved.

The congress content — program, texts, visuals, speaker data — remains the property of the client in all cases.

However, the Pulse Congress technical platform — its source code, architecture, reusable components and brand — remains the exclusive property of Bluevista Production. The client is granted a non-exclusive, non-transferable right of use, for the duration and scope set out in the quote.

The client authorizes Bluevista Production to mention its name and to use visuals of the app produced for demonstration purposes and as a commercial reference. This authorization may be withdrawn at any time upon written request from the client.

In operating the app, Bluevista Production processes personal data (attendees, speakers, exhibitors) on behalf of the client, who is the data controller. Bluevista Production acts as a processor within the meaning of Article 28 of the GDPR.

As such, Bluevista Production undertakes to process this data only on the client's instructions and solely for the purposes of the congress, to ensure its confidentiality, to implement appropriate security measures, to assist the client in handling requests to exercise data subject rights, and to delete or return the data at the end of the service.

The processing of data collected on this website is described in the privacy policy.

The client is asked to check the work upon receipt. Bluevista Production accepts no liability for any error or omission, in substance or in form, after final approval. Approval may be confirmed by email or by signature.

Bluevista Production accepts no liability for content supplied and published by the client, whether text, images or sound. Image rights and music rights remain the responsibility of the broadcaster.

Bluevista Production is not liable for delays or non-performance resulting from force majeure, including fire, flood, strike, war, widespread network failure, or cancellation of the event by the client or by a third party.

If any clause of these terms is declared void, the validity of the other clauses shall not be affected. Failure to enforce a clause shall not be construed as a waiver of the right to enforce it later.

Any claim by the client regarding a service must be sent to Bluevista Production by registered letter with acknowledgment of receipt within 3 business days of the first delivery.

These terms are governed by French law. Any dispute that may arise between Bluevista Production and the client concerning the formation, performance or interpretation of the contract falls under the exclusive jurisdiction of the Commercial Court of Lyon, France.